Frequently Asked Questions

GENERAL QUESTIONS

WHAT IS THE PHILOSOPHY OF SUSTAINABLE YOUTH® TECHNOLOGIES?

WHAT MAKES SUSTAINABLE YOUTH® DIFFERENT FROM OTHER SKINCARE LINES?

HOW DOES ALASTA™ WORK IN SUSTAINABLE YOUTH® PRODUCTS?

WHAT ARE THE BENEFITS OF SUSTAINABLE YOUTH® PRODUCTS?

HOW DO I KNOW WHICH PRODUCTS TO USE?

DO YOU TEST YOUR PRODUCTS ON ANIMALS?

HOW DO I GET A LIST OF INGREDIENTS FOR SUSTAINABLE YOUTH® PRODUCTS?

CUSTOMER SERVICE QUESTIONS

WHAT IF I AM STILL NOT COMFORTABLE PLACING MY ORDER ONLINE?

HOW WILL I KNOW THAT MY ORDER WENT THROUGH?

HOW DO I CHECK ON AN ORDER I HAVE PLACED?

HOW WILL I KNOW MY ORDER HAS SHIPPED?

DO YOU ACCEPT INTERNATIONAL ORDERS?

DOES ANYONE ELSE SEE THE INFORMATION I PROVIDE?

HOW DO I FIND OUT ABOUT SPECIAL OFFERS?

GENERAL QUESTIONS

WHAT IS THE PHILOSOPHY OF SUSTAINABLE YOUTH® TECHNOLOGIES?

Youth is a natural resource that can be renewed indefinitely over time without negative impact on the environment. That’s the philosophy at Sustainable Youth® Technologies.

Using state-of-the-art organic, natural and green practices, ingredients and technologies, Sustainable Youth® products help restore, renew, preserve and protect your body’s most valuable resource:

The freshness, vitality, condition and quality of feeling and appearing youthful.

At Sustainable Youth® Technologies, we help restore the beauty of the environment - one person at a time. We achieve clinically-validated benefits with natural products, free of toxins and impurities, and without synthetic ingredients or preservatives.

WHAT MAKES SUSTAINABLE YOUTH® DIFFERENT FROM OTHER SKINCARE LINES?

At Sustainable Youth® Technologies, we believe that Beauty can and should be achieved from the Inside Out. Our Immune Performance™ oral and topical products contain Alasta™, a propriety blend containing Aloeride®, which research has shown can be a potent immune-stimulatory ingredient (derived from Aloe Vera) that stimulates macrophage activation. (Macrophage function is important for wound healing and collagen production.) The inclusion of Alasta™ in our Immune Performance™ products has been shown to provide visible results in a matter of weeks.

HOW DOES ALASTA™ WORK IN SUSTAINABLE YOUTH® PRODUCTS?

Orally or topically, Alasta™ appears to stimulate cells in a way that results in a reduction of inflammation and an increase in elasticity. Less inflammation can result in less oxidative stress and free radical reactions and, therefore, less collagen cross-linking and breakdown, resulting in increased elasticity and firmness. Additionally, sagging skin results from elastin cross-linking and a decrease in new elastin formation. The lifted and more youthful appearance evidenced in consumer case studies indicates that our products can help increase elastin production and reduce elastin cross-linking.

WHAT ARE THE BENEFITS OF SUSTAINABLE YOUTH® PRODUCTS?

Sustainable Youth® products offer consumers a simple, “inside-out” beauty regimen that produces visible results in as little as 4 weeks of use. With proven results in independent clinical trials and consumer case studies, no other product line formulated with 100% natural, organic and green ingredients offers our benefits which includes increased skin elasticity and firmness through its ability to help boost machrophage activation, the immune system's first line of defense. Our customers have noticed smoother, toner skin; a dramatic reduction in wrinkles; and a lifted appearance.

HOW DO I KNOW WHICH PRODUCTS TO USE?

Whether you are concerned about the oncoming signs of aging, or are experiencing the effects of the aging process, such as sagging skin and fine lines and wrinkles, the total Sustainable Youth® Immune Performance™ Regimen will help you look and feel younger.

Elastifirm™ Supplement with Alasta™ sustains youth and beauty from the inside out by helping to stimulate the body’s immune system. The Elastifirm™ is our core product and is comprised mainly of our active ingredient for maximum effectiveness. Ideally, Elastifirm™ Supplement, an all-natural, vegan formula, should be used in conjunction with our topical products.

Elasticity Cream with Alasta™ is a lightweight, daily moisturizer that soothes and hydrates as it helps restore skin’s elasticity and firmness for the appearance of thicker, plumper skin. This is suitable for all skin types and contains organic and natural oils, extracts and essential oils that condition, moisturize and soothe the skin and invigorate the senses. For maximum effectiveness, apply Revitalizing Serum first and use in conjunction with the Elastifirm™ Supplement.

Revitalizing Serum with Alasta™ is a weightless, topical treatment that absorbs instantly to rejuvenate skin’s radiance and glow as it helps improve skin’s elasticity and firmness for the appearance of younger-looking skin. Suitable for all skin types, Revitalizing Serum contains organic tea extracts and essential oils that help rejuvenate the skin and invigorate the senses.

Should you wish to continue with any aspect of your personal skincare regimen, all three of our products can be used in conjunction with any other beauty product.

DO YOU TEST YOUR PRODUCTS ON ANIMALS?

No, Sustainable Youth® does not conduct any animal testing on its products, nor do its products contain any animal-derived ingredients.

HOW DO I GET A LIST OF INGREDIENTS FOR SUSTAINABLE YOUTH® PRODUCTS?

You can view all the ingredients contained in each Sustainable Youth® product on our website under Products. A complete list of ingredients appears on the outside packaging of each product.

CUSTOMER SERVICE QUESTIONS

WHAT IF I AM STILL NOT COMFORTABLE PLACING MY ORDER ONLINE?

You can place your order by calling (888) 246-1993(or 646-810-8788 from outside the U.S.) on Monday – Friday from 9a.m. to 5:30p.m. Eastern Time. If we don’t answer, either we are busy on other calls or you might be calling outside of our normal business hours. You can leave a message with the best time to call you back, and we will return your call within 1 business day to take your order by phone.

HOW WILL I KNOW THAT MY ORDER WENT THROUGH?

If you placed an order on our website and entered a valid email address, you will receive an order confirmation by email within minutes of placing your order. If you placed an order by phone, we will confirm your order at the end of the call.

HOW DO I CHECK ON AN ORDER I HAVE PLACED?

If you placed an order on our website and entered a valid email address, you can go to our website any time, [Error processing dynamic tag getPageLinks() : Unknown method getPageLinks()]Log In, click on My Account and then See Orders. Click on the order you wish to check on. If you placed an order by phone without registering on our website, just call us at (888) 246-1993(or 646-810-8788 from outside the U.S.) on Monday – Friday from 9a.m. to 5:30p.m. Eastern Time. If we don’t answer, either we are busy on other calls or you might be calling outside of our normal business hours. You can leave a message with your specific question, and we will return your call with the answer within 1 business day.

HOW WILL I KNOW MY ORDER HAS SHIPPED?

Orders are generally shipped within 2 business days. If you placed an order on our website and entered a valid email address, you will receive an order fulfillment confirmation with tracking information by email once your order has shipped. You can also go to our website any time, [Error processing dynamic tag getPageLinks() : Unknown method getPageLinks()]Log In, click on My Account and then See Orders. If you placed an order by phone, just call us at(888) 246-1993(or 646-810-8788 from outside the U.S.) on Monday – Friday from 9a.m. to 5:30p.m. Eastern Time. If we don’t answer, either we are busy on other calls or you might be calling outside of our normal business hours. You can leave a message with your specific question, and we will return your call with the answer within 1 business day.